Our Customers are our partners in success.

Our Commitment

Our first responsibility is to provide our customers with exceptional value for the commitment they have made to our company. We achieve this goal by providing the utmost in customer service in the following ways:

  • Provide Quality Excellence
    Ensuring that every product we manufacture or the service we provide is of the highest quality.

  • Exceed our Customer’s Expectations
    We will continually find new ways to satisfy our customer.

  • Become a “Custom Service” Industry Leader
    We will customize all facets of our business to meet our customer's needs. We will provide special communications, strong technical support, manufacturing equipment, personnel and procedures. We want to become our customer's "Manufacturing Partner".

  • Strive for Innovation.
    We must constantly strive to develop innovative solutions for reducing our costs and improving our processes to guarantee value for our customers. Advancement through technology has always been one of the cornerstones of our progressive philosophy.

  • Develop Partnerships
    We will seek partnerships with our customers, as well as with our suppliers, with the purpose of developing long-term relationships.

  • Continuously Improve
    Continuous Improvement will become synonymous with ProAction Products . We will provide constant training of all employees.

  • Provide “One-Stop-Manufacturing”
    For our customer's convenience, we will provide a broad array of value-added services in-house and with outside suppliers.

  • Make Success a Team Endeavor
    Provide an environment that encourages our employees to perform to the best of their ability, and recognize their dedication and accomplishments as a significant part of our success. We motivate our employees with excellent two-way communication. All employees share in our success.

We will accomplish these goals by adhering to the highest standards of legal and ethical conduct as a corporate citizen. For that reason, we are committed to:

  • Ensuring equal opportunity for employment, development and advancement.
  • Being a good neighbor to the people and other businesses of our community.
  • Protecting the environment and natural resources of our country.
ProAction Products
14940 Calvert Street
Van Nuys, CA 91411, USA
Tel:      (818) 786-2900
Fax:     (818) 786-3094
Sales:  Ext. 109